Business Director - CRM & Customer Experience Practice at Jacobsons Direct Marketing Services LLC
Bala leads CRM and Customer Experience engagements for his clients in Automotive, Healthcare and Technology space. He is a Customer Strategist with over 15 years’ experience in helping brands to focus on customer-centric business management practices in the Middle East. Bala is an accredited practitioner of SCHEMA® Customer centricity framework, a Fellow of IDM, UK and a Certified Customer Experience manager committed to the highest levels of professional and personal excellence.
The 2018 Gulf CX Awards are fast approaching, and the deadline to enter is just days away.
However, there is still time to get your company involved, and as a judge at the previous awards as well as returnin...