Mike Wittenstein: No Size Barrier to CX Success in 2019
Mike Wittenstein is Customer Experience Designer and Strategy Consultant at StoryMiners, one of the world’s first CX Design firms.
A true CX pioneer and one of ...
Get Ready for the Gulf Customer Experience Awards
A new year has dawned and with January comes the countdown to the finals of the Gulf Customer Experience Awards.
The annual event is celebrating its fourth year in 2019, and continues to be the Middle East'...
CX Stars Align in Amsterdam for the First International Customer Experience Awards
The inaugural International Customer Experience Awards have taken place in Amsterdam, with the UK's Holly Private Hospital taking home the first ever Overall Winner title.
Hundreds attended the event in the ...
Gulf Customer Experience Awards Finalists Named
The finalists for the fourth Gulf Customer Experience Awards have been revealed.
The event will take place in Dubai on January 22 and will see delegations from the shortlisted companies present to an expert ...
AIM 2019: Mapping the Future of FDI
Preparations are underway for the ninth Annual Investment Meeting (AIM), the premier event in foreign direct investment in the Middle East and North Africa.
The event will take place on April 8 - 10 in Dubai, ...
CXPA Chief Diane Magers: CX Innovation ‘More Important Than Ever’
Diane Magers is the CEO of the Customer Experience Professionals Association, which is collaborating with Awards International on events including the Gulf Customer Experience Awards taking place in Dubai on Ja...
Virgin Mobile UAE: Gulf Customer Experience Awards Success Helps us ‘Make Mobile Better’
As the deadline approaches for entry to the 2018 Gulf Customer Experience Awards, CXM World spoke with Virgin Mobile UAE about their success at the 2017 event, just months after their launch in the Emirates.
...
Forbes Gives Gulf Real Estate Market Clean Bill of Health
The real estate market in the Gulf is in good health and "correcting itself" following price fluctuations, Forbes Middle East has stated.
The recent gala event, Top Real Estate Companies in the Middle East, ...
AI Tech Demand Growing to Meet Customer Expectations
Companies across the Middle East are deploying artificial intelligence (AI) technologies to revolutionise customer service as more and more consumers show a high acceptance of AI-driven experiences, new researc...
International Customer Experience Awards Ambassadors: Chantel Botha
The inaugural International Customer Experience Awards is taking place this November 20 in the capital of the Netherlands, Amsterdam.
The gala event will reward the world's most customer-centric businesses a...