CXM Snippets: Three Stories, Three Minutes Sandra Radlovacki March 6, 2020 Customer Experience, News Three stories from the world of Customer, Employee and Digital Experience in Three Minutes… Emirates NBD cuts tariffs on SmartTrade platform Gulf Customer Experience Awards winner Emirates NBD is reducin...
CXM Snippets: Three Stories in Three Minutes Sandra Radlovacki March 5, 2020 Customer Experience, News UAE Residents urged to scrap travel plans Dubai residents have been urged to avoid travelling in a bid to stem the spread of coronavirus. The Ministry of Health and Community Protection has called on cit...
Entry Deadline Imminent for South East Europe Customer Experience Awards Sandra Radlovacki March 5, 2020 Customer Experience, News The entry deadline for the inaugural South East Europe Customer Experience Awards is this week, with entrants aiming to be shortlisted for the Finals event in May. The first CX event of its kind in South East Europe, the Awards will take place in the Serbi...
Blow to March Events in Dubai as Coronavirus Shutdown Continues Sandra Radlovacki March 5, 2020 Customer Experience, News Fears over the coronavirus outbreak have forced the cancellation or postponement of a number of events in the UAE, as authorities urge people to avoid "panic" over the potential spread of the disease. The A...
CXM Snippets: Three Stories in Three Minutes Sandra Radlovacki March 3, 2020 Customer Experience, News Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Dubai's Saphyte to Challenge CRM Software Market Popular CRM software such as Zoho, Salesforce, Hubspot, Pipe...
Gulf Customer Experience Awards 2020: Dreams Come True in Dubai Paul Ainsworth February 19, 2020 Customer Experience, News The very best in CX innovation across the Middle East has been celebrated at the annual Gulf Customer Experience Awards. HSBC, Ejadah Asset Management Group, and the Ras Al Khaimah Economic Zone (RAKEZ) were among the big winners on a day that saw hundreds...
Goumbook Joins 2020 Gulf Sustainability & CSR Awards Paul Ainsworth January 22, 2020 Events, News Leading UAE social enterprise Goumbook has been revealed as a new partner for the 2020 Gulf Sustainability and CSR Awards. The organisation unites environmental experts, businesses, and consumers in order t...
Gulf Customer Experience Awards 2020: Meet the Finalists Paul Ainsworth December 9, 2019 Customer Experience, News The finalists for the 2020 Gulf Customer Experience Awards have been revealed, with brands including Emirates NBD, National Bank of Fujairah, and Dubai Retail among those set to compete for victory at the even...
International Customer Experience Awards 2019: Winners Lauded in Amsterdam Paul Ainsworth November 26, 2019 Customer Experience, News The winners of the 2019 International Customer Experience Awards have celebrated victory following the Finals ceremony in Amsterdam. The second year of the awards event saw contenders from across the globe descend on the Dutch capital, with the Dubai Healt...
DEWA Teams With Avaya for Digital Transformation Project Paul Ainsworth October 21, 2019 Customer Experience, News Dubai Electricity and Water Authority (DEWA) has teamed with Avaya to begin a digital transformation project at it's contact center, led by Data Hub Integrated Solutions LLC (Moro). Moro is a wholly owned s...
