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    • IBX Winners 2019

      Open for Entries: International Business Excellence Awards - The Sixth Edition

      Sandra Radlovacki
      March 25, 2020
      Awards Stories, Business Excellence, Business News, Events, Feature, Features, Home, International Business Excellence Awards, News
    Recent

    • International Business Excellence Awards are Going Online

      Sandra Radlovacki
      July 7, 2020

    • South East Europe Customer Experience Awards 2020: Meet the Winners

      Sandra Radlovacki
      June 1, 2020

    • Saudi Arabia Triples on VAT to Counter the Economic Impact of COVID-19

      Sandra Radlovacki
      May 12, 2020
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    • Writing a 'Knock Your Socks Off' Service Culture Plan

      Sandra Radlovacki
      December 27, 2017
      Blog, CXM blog
    Recent

    • Keeping Experience in Mind: The Neuropsychology Behind Customer Journey Maps

      Eytan Hattem
      August 3, 2020

    • Living the Change: Continuous Transformation in the Experience Economy

      Eytan Hattem
      July 30, 2020

    • “Trust Me, I’m a Brand!” – What Exactly is The Value of Branding?

      Sumarie Schreiner
      July 13, 2020
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    Featured

    • Autonomous Air Taxi Service Tested for the First Time

      Sandra Radlovacki
      September 27, 2017
      CXM Digital, Digital Video
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    • Gulf Customer Experience Awards: A Judge’s Insight

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: ‘Entries Improving Every Year’

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: Reaping the Benefits of Entering

      Paul Ainsworth
      February 2, 2018
    • Digital
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    Featured
    • IBX Winners 2019

      Open for Entries: International Business Excellence Awards - The Sixth Edition

      Sandra Radlovacki
      March 25, 2020
      Awards Stories, Business Excellence, Business News, Events, Feature, Features, Home, International Business Excellence Awards, News
    Recent

    • 2020 International Customer Experience Awards: Entry Deadline Approaching

      Sandra Radlovacki
      August 21, 2020

    • Gulf Customer Experience Awards 2021: Entries now Open

      Sandra Radlovacki
      August 20, 2020

    • Human Touch at the Core of CX: An Interview with Faran Niaz

      Sandra Radlovacki
      June 22, 2020

    • GCXA 20 Two-gold Winner: Ejadah Asset Management Group

      Sandra Radlovacki
      April 15, 2020

    • The CX Professional of the Year: Maya Khalifeh, INDEVCO Group

      Sandra Radlovacki
      April 14, 2020

    • The Secret to Winning Awards: A Judge Offers Valuable Insight

      Di Mayze
      November 22, 2019
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News

IBX Winners 2019

Open for Entries: International Business Excellence Awards – The Sixth Edition

Sandra Radlovacki
March 25, 2020
Awards Stories, Business Excellence, Business News, Events, Feature, Features, Home, International Business Excellence Awards, News
Home
News

Virgin Mobile UAE Customer Care Team Goes Remote

Sandra Radlovacki
April 16, 2020
Business News, Employee, Employee, News
Virgin Mobile UAE, double gold winner at the 2019 Gulf Customer Experience Awards, announces work-from-home scheme for its entire customer care staff. The company now makes it possible for their customer st...
IBX Winners 2019

Open for Entries: International Business Excellence Awards – The Sixth Edition

Sandra Radlovacki
March 25, 2020
Awards Stories, Business Excellence, Business News, Events, Feature, Features, Home, International Business Excellence Awards, News
The sixth annual International Business Excellence Awards is now open for entries, and is set to be the biggest and best to date.

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 12, 2020
Customer Experience, News
Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Dubai Government staff told to work from home The Dubai Executive Council has issued a call for some government employees to work from home remotely in a bid t...

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 11, 2020
Customer Experience, News, Sustainability
Three stories from the world of Customer, Employee, and Digital Experience in Three Minutes... Abu Dhabi to phase out disposable plastics by 2021 A new environmental policy announced by the Environment A...

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 10, 2020
Customer Experience, News
Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Emirates announce deep clean of aircraft to tackle coronavirus spread Emirates has incorporated new disinfect...

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 9, 2020
Customer Experience, News
Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Apple advise staff to stay home during virus outbreak Apple is advising staff to work remotely during the coronavirus crisis. Apple CEO Tim Cook sent out a ...

CXM Snippets: Three Stories, Three Minutes

Sandra Radlovacki
March 6, 2020
Customer Experience, News
Three stories from the world of Customer, Employee and Digital Experience in Three Minutes… Emirates NBD cuts tariffs on SmartTrade platform Gulf Customer Experience Awards winner Emirates NBD is reducin...

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 5, 2020
Customer Experience, News
UAE Residents urged to scrap travel plans Dubai residents have been urged to avoid travelling in a bid to stem the spread of coronavirus. The Ministry of Health and Community Protection has called on cit...

Entry Deadline Imminent for South East Europe Customer Experience Awards

Sandra Radlovacki
March 5, 2020
Customer Experience, News
The entry deadline for the inaugural South East Europe Customer Experience Awards is this week, with entrants aiming to be shortlisted for the Finals event in May. The first CX event of its kind in South East Europe, the Awards will take place in the Serbi...

Blow to March Events in Dubai as Coronavirus Shutdown Continues

Sandra Radlovacki
March 5, 2020
Customer Experience, News
Fears over the coronavirus outbreak have forced the cancellation or postponement of a number of events in the UAE, as authorities urge people to avoid "panic" over the potential spread of the disease. The A...
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