New Fintech Future for NBF
Gulf Customer Experience Awards winner, National Bank of Fujairah (NBF), has partnered with fintech digital crowdsourcing platform Fintech Galaxy.
The bank, which was named Overall Winner at the last ...
Gulf CX Award Winners Help Shape UAE Relationship With US Banks
Gulf Customer Experience Awards winners have taken part in a high-level conference to strengthen relations between UAE and US banks.
The UAE Banks Federation (UBF), a body representing 52 member banks opera...
CX Soaring at Dubai International Airport With new Cloud Platform
Dubai International Airport is aiming to boost Customer and Employee Experience through the implementation of a new bespoke cloud-based platform.
Dubai Airports, which operates Dubai International Airport, has launched a high-tech system that monitors airp...
Ian Golding’s ‘Customer What?’ Published in Arabic
The debut book from international CX consultant and CX Masterclass host Ian Golding has been released in Arabic - its very first translation.
Customer What? The honest and practical guide to customer exper...
International Customer Experience Awards: 2019 Finalists Revealed
The Finalists have been revealed for the International Customer Experience Awards, which is taking place this November in Amsterdam.
This is the second year of the event, which is a world-class showcase of ...
Gulf Customer Experience Awards 2020: Entries now Open
The Gulf Customer Experience Awards will return to Dubai for 2020 in a new-look ceremony that will celebrate the very best CX strategies in the region.
Hosted by Awards International, the 2020 finals event will take place in Dubai's Conrad Hotel on January...
Global Prosperity Initiative Focuses on Sustainability Development Goals
The Mohammed bin Rashid Initiative for Global Prosperity has begun preparations for the launch of its second cohort, re-affirming its commitment to advancing the United Nations Sustainable Development Goals.
...
Digital Competencies Vital to UAE Employee Experience
Eighty-three percent of UAE respondents see digital competencies as being either very or extremely important in achieving, among other things, organisational agility, employee satisfaction, and talent acquisit...
International Customer Experience Awards: August Entry Deadline Approaching
The International Customer Experience Awards is returning to Amsterdam for its second year, and potential entrants have until August 7 to apply.
A total of 19 categories are open for submissions, with one Overall Winner title reserved for the entrant scori...
Renewable Future in Focus Ahead of Abu Dhabi Climate Summit
Renewable power will be the engine of global energy transformation, according to a new report ahead of a climate summit taking place in Abu Dhabi this year.
The latest report from the International Renewabl...