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      February 2, 2018

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News

Gulf Customer Experience Awards 2020: Meet the Finalists

Paul Ainsworth
December 9, 2019
Customer Experience, News

International Customer Experience Awards 2019: Winners Lauded in Amsterdam

Paul Ainsworth
November 26, 2019
Customer Experience, News

DEWA Teams With Avaya for Digital Transformation Project

Paul Ainsworth
October 21, 2019
Customer Experience, News

Customer Happiness Continues for Virgin Mobile UAE

Administrator CXM World
October 21, 2019
Customer Experience, News

New Fintech Future for NBF

Administrator CXM World
October 21, 2019
Customer Experience, News
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News

Gulf CX Award Winners Help Shape UAE Relationship With US Banks

Paul Ainsworth
September 10, 2019
Customer Experience, News
Gulf Customer Experience Awards winners have taken part in a high-level conference to strengthen relations between UAE and US banks. The UAE Banks Federation (UBF), a body representing 52 member banks opera...

CX Soaring at Dubai International Airport With new Cloud Platform

Paul Ainsworth
September 10, 2019
Customer Experience, News
Dubai International Airport is aiming to boost Customer and Employee Experience through the implementation of a new bespoke cloud-based platform. Dubai Airports, which operates Dubai International Airport, ...

Ian Golding’s ‘Customer What?’ Published in Arabic

Paul Ainsworth
August 20, 2019
Customer Experience, News
The debut book from international CX consultant and CX Masterclass host Ian Golding has been released in Arabic - its very first translation. Customer What? The honest and practical guide to customer experience was first released in 2018 and instantly bec...

International Customer Experience Awards: 2019 Finalists Revealed

Paul Ainsworth
August 16, 2019
Customer Experience, News
The Finalists have been revealed for the International Customer Experience Awards, which is taking place this November in Amsterdam. This is the second year of the event, which is a world-class showcase of ...

Gulf Customer Experience Awards 2020: Entries now Open

Paul Ainsworth
July 16, 2019
Customer Experience, Gulf Customer Experience Awards, News
The Gulf Customer Experience Awards will return to Dubai for 2020 in a new-look ceremony that will celebrate the very best CX strategies in the region. Hosted by Awards International, the 2020 finals event ...

Global Prosperity Initiative Focuses on Sustainability Development Goals

Paul Ainsworth
June 24, 2019
News, Sustainability
The Mohammed bin Rashid Initiative for Global Prosperity has begun preparations for the launch of its second cohort, re-affirming its commitment to advancing the United Nations Sustainable Development Goals. An action of the Global Manufacturing and Indust...

Digital Competencies Vital to UAE Employee Experience

Paul Ainsworth
June 12, 2019
Employee Experience, News
Eighty-three percent of UAE respondents see digital competencies as being either very or extremely important in achieving, among other things, organisational agility, employee satisfaction, and talent acquisit...

International Customer Experience Awards: August Entry Deadline Approaching

Paul Ainsworth
June 4, 2019
Customer Experience, News
The International Customer Experience Awards is returning to Amsterdam for its second year, and potential entrants have until August 7 to apply. A total of 19 categories are open for submissions, with one O...

Renewable Future in Focus Ahead of Abu Dhabi Climate Summit

Paul Ainsworth
June 3, 2019
Gulf Sustainability and CSR Awards, News, Sustainability
Renewable power will be the engine of global energy transformation, according to a new report ahead of a climate summit taking place in Abu Dhabi this year. The latest report from the International Renewable Energy Agency (IRENA) shows that renewables are ...

Dubai’s Mövenpick Hotel Ibn Battuta Makes Middle East Top 50 Hotels List

Paul Ainsworth
May 28, 2019
Customer Experience, News
Mövenpick Hotel Ibn Battuta has made it into the prestigious list of Top 50 Hotels in the Middle East, standing out as one of the finest properties across the Gulf region. The list, expertly curated by Hote...
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