Driving experience for Volvo customers

Customers will get a taste of what Volvo has to offer with a new Customer Experience Track experience in the pipeline. The one-mile track is currently being built near the Volvo assembly plant in Dublin and, when finished later this year, will allow the car g...

Employee Engagement

Supercharging your Customer Experience... Strong financial results, the ultimate goal in business, are strongly connected to the degree of loyalty among a company's customer base. A large number of companies h...

Transforming the Customer Experience

A Surrey-based consulting firm has formed a unique international partnership that could transform the customer experience. Maidenbower Consulting (MBC), based in Frimley, Surrey, has joined forces with Brickstream, which is a leader in behavior intelligence s...

Maximising mobile feedback

Mobile technology is being used to provide unique insight into customer trends in South East Asia . Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Rese...