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Tag: Agentforce

Salesforce’s Agentforce is driving AI adoption in UK businesses, says ISG
By  CXM Editorial

April 17, 2025

Salesforce’s Agentforce is driving AI adoption in UK businesses, says ISG

AI-driven automation is becoming a core part of Salesforce’s UK offerings, according to a new research report from technology advisory firm ISG. The 2025 ISG Provider Lens Salesforce Ecosystem Partners report finds that the company’s Agentforce platform, enabling fully autonomous...

Futuristic woman with a digital headset, blending technology and human interaction, symbolizing innovation in communication, ai call center concept
By  CXM Editorial

December 18, 2024

Salesforce launches Agentforce 2.0

Salesforce has introduced Agentforce 2.0, an enhanced version of its groundbreaking digital labour platform designed to transform enterprise workflows. By enabling autonomous AI agents to seamlessly integrate into human teams, this updated platform addresses resource limitations while improving customer experiences...

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