Tag: Applause

Survey reveals companies gamble on gen AI without enough testing

Businesses are throwing cash at AI development, but a new survey reveals a major flaw: they aren’t testing it enough. According to Applause’s latest State of Digital Quality in AI Survey, companies are rushing to build AI-powered tools, yet critical quality...

Applause and Webex expand partnership to enhance accessibility for all

Applause has announced an expanded partnership with Webex by Cisco to enhance accessibility across its suite of collaboration tools. This initiative strengthens Webex’s commitment to inclusive design, ensuring all users—including individuals with disabilities—can seamlessly engage with its products. As part of...

Two purchase attempts are enough to drive shoppers away

Holiday shoppers are spending more this year but are taking a cautious and strategic approach, looking for discounts and seamless shopping experiences. A global survey of over 7,200 consumers done by testing and digital quality solutions company Applause reveals shifting...