Tag: customer reviews

InMoment Sets New Standard for Customer Engagement With Generative AI for Reviews

InMoment, part of Press Ganey Forsta, has unveiled a new AI Auto Responding feature within its Reputation Management platform. This tool aims to help multi-location businesses streamline how they manage online customer reviews, saving time while improving personalisation and brand...

Trustpilot rolls out new features to help brands turn reviews into revenue

Trustpilot is dialing up the power of trust with a fresh batch of features designed to help businesses to collect feedback and use it to fuel growth. Unveiled today, the updates let brands squeeze more value out of every review, placing...