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Tag: education

Genesys Xperience 2025
By  Geoff Spick

September 10, 2025

Orchestrators and AI Agents Dominate Genesys Xperience 2025 Event

The Genesys Xperience 2025 event is rolling through Nashville with a clutch of news for CX pros. Among the usual financial, product and partner deals, one announcement of major interest is the arrival of Genesys Orchestrators. The new programme aims...

LearnUpon launches Learning Journeys to power personalised learning at scale
By  CXM Editorial

April 17, 2025

LearnUpon launches Learning Journeys to power personalised learning at scale

LearnUpon has announced the launch of its newest feature, Learning Journeys, which aims to transform how organisations deliver training. This addition is designed to help businesses offer personalised, timely, targeted learning experiences while minimising administrative burden. As personalisation becomes increasingly critical...

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