Tag: employee retention

How Do Employees Really Feel About Retirement and Retention?

While most working Americans recognise the value of employer-sponsored retirement plans, fewer feel confident in their financial futures. A recent survey by Voya Financial revealed that 90% of benefits-eligible employees with a retirement plan understand the tax advantages of contributing,...

Clear Wellbeing Support Is Key to Employee Retention

Many employees say that comprehensive health and wellbeing support from their employer could influence whether they stay in their role. According to new research from Aviva, 79% of workers said they would be more inclined to stay with an employer...

Companies splurge on the wrong tools while workers struggle, new report reveals

New research reveals a shocking disconnect between corporate tech spending and what employees actually need, putting productivity and morale on the line. Companies are pouring money into technology, but according to Diversified’s latest survey, they’re failing to invest in the tools...

AI and analytics drive transformation in European contact centres

European contact centres are increasingly turning to advanced customer experience tools, including AI-powered systems and real-time analytics, to enhance both customer satisfaction and employee retention, according to a new report by Information Services Group (ISG), a global technology research and...