Tag: eNPS

Reducing employee turnover with AI-powered sentiment tracking

How happy and engaged are your staff? Cheerier in the better weather? Worried about the economy? Do you ask them? Or, is that vital sentiment metric left in the ether? One company, among the many worried about employee turnover, that did...

The rise and fall of employee loyalty: insights from 200,000 eNPS scores 

The impact of the Covid-19 pandemic has been monumental. Where work is concerned, businesses across the world have experienced seismic shifts in how they operate, and the same can be said for employee loyalty. With discussions of a global resignation...

Employee NPS: recognizing the power of promoters within your company

Employee NPS often gets unnoticed by leaders focused exclusively on driving CX related impacts. However, neglecting employee perspectives on their overall experience might cost businesses in the long run. One of the reasons companies should implement employee NPS as their standard...