Tag: fabrice martin

CXM Talks to Medallia’s CPO, Fabrice Martin, About the 2026 Evolution of Customer Experience

Effervescent Fabrice Martin recently joined Medallia as Chief Product Officer and CXM figured it would be a good time to sit down and find out how his adventure was going. In a time of rapid business change and market evolution,...

Medallia Sees 30% Growth For its AI-Powered Experience Cloud

On the heels of appearances in Gartner’s voice of the customer platforms Magic Quadrant and wider industry recognition. Medallia has announced platform growth of over 30%, driven by AI-focused product innovation and fresh leadership. Last year, CEO Joe Tyrrell stepped down,...