Tag: fan experience

RingCentral Steps Up to the Plate as the Chicago Cubs’ Official Cloud Communications Partner

RingCentral has announced a new partnership with the Chicago Cubs, becoming the team’s official cloud-based communications partner. The collaboration will transform how the Cubs connect with their millions of fans and how the organisation collaborates behind the scenes. As part of...

Can AI Make Sports More Exciting Without Ruining the Magic?

The future of sports fandom is here—and it’s powered by artificial intelligence. According to Capgemini research, fans are no longer just watching the game—they’re interacting with it in real time, fuelled by AI and generative AI technologies. Over half of...

From text to touchpoint: how Infobip and Clerk Chat are transforming fan experiences

Infobip has partnered with conversational technology firm Clerk Chat to deliver a next-generation messaging experience for a professional football team based in Los Angeles. The collaboration merges Infobip’s Rich Communication Services (RCS) capabilities with Clerk Chat’s conversational AI technology to...

Infobip powers new digital pit lane for Haas F1 fans

The MoneyGram Haas F1 Team has signed a multi-year deal with cloud communications giant Infobip, aiming to turn the traditional race-day experience into something far more interactive: think real-time chats, personalised updates, and AI-fueled insights delivered straight to fans’ phones. Unveiled...

Beyond the game: AI-powered captions bring tennis fans closer to the action

Interprefy is revolutionising the fan experience at the Bastide Médical UTS Nîmes tournament by introducing real-time French subtitles on stadium screens using Interprefy AI. This technology allows over 8,000 spectators to follow live coaching, mid-match interviews, and post-match player reactions...

USCXA winner ParkHub enhances game-day parking experience for Mercedes-Benz Stadium

Mercedes-Benz Stadium (MBS) has partnered with the US Customer Experience Awards 2024 winner ParkHub to simplify parking for fans attending Atlanta Falcons and Atlanta United matches, introducing a range of digital solutions designed to ease congestion and improve efficiency. The collaboration...