Tag: germany

83% of European Workers Says No to American Office Culture

European professionals are pushing back hard against the spread of American corporate culture, with a new survey revealing deep concern over its influence on workplace norms, mental health, and labour protections. According to the Crosscurrents Work Culture Report by career...

Social shopping community teams up with Vonage to redefine deal sharing with Rich Communication Services

mydealz, Germany’s largest social shopping community, is taking its user experience to the next level with a new partnership with Vonage. The collaboration introduces Rich Communication Services (RCS) to mydealz’s platform, offering shoppers a more dynamic, engaging way to explore...

Consumers want a human touch in customer service

Twilio released a study showing that consumers want to talk to real people. The study found that 48% of UK and German consumers feel most understood when speaking to a person. This suggests that good listening is crucial for building...

UKCXA Winner Octopus Energy Launches in Germany

Multiple UK Customer Experience Awards winner and entech pioneer Octopus Energy today launches in Germany on a mission to disrupt the market and deliver contract freedom and innovative tariffs for customers. The new business Octopus Energy Germany is targeting 1 million...