Tag: government

A workforce in crisis, what’s your strategy?

With retail news blighted by tariffs and increasing automation, at the workforce level, firms find their approach under growing pressure. Challenged by increasing wages, flexible working demands and a host of commercial issues, flexibility is required. New research by WorkJam reveals...

From telecom churn to test reform: personalisation, policy shifts, and precision in modern business 

Personalisation powers Verizon’s growth despite churn Verizon is leveraging personalisation and loyalty to fuel its growth, even as it faces short-term customer churn. CEO Hans Vestberg credits AI-driven tools like MyPlan and the Verizon Access loyalty program with creating more seamless...

Quiq and Carahsoft unite to make government chatbots smarter

Citizens and students may soon find their online interactions with government agencies and academic institutions feeling a little less frustrating, thanks to a new partnership between AI firm Quiq and IT solutions provider Carahsoft. Under the deal, Carahsoft will distribute Quiq’s...

Pega to power UK armed forces’ unified digital recruiting platform

The UK’s Armed Forces Recruiting Service is set to undergo a major digital transformation, with Pegasystems selected to provide the technology behind a new tri-service recruitment platform. Under the Prime Contract awarded to Serco Plc, Pega will be part of...