Tag: Radial

Over 70% of shoppers prioritise speed over branding in new retail loyalty shift

A new survey by Radial reveals that consumer loyalty is no longer won by branding alone. After surveying 1,000 shoppers, the findings show that 72% of consumers now rank delivery speed as the most critical factor influencing repeat purchases, followed...

Self-managed fulfilment is stunting retail growth

A new survey from eCommerce solutions provider Radial reveals that 70% of fast-growing retail brands still handle fulfilment in-house, despite the growing challenges of scaling operations and meeting consumer expectations for speedy delivery. The study, which surveyed 200 retail decision-makers, found...