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Tag: small to medium enterprises

Small business owner talking with clients, while looking at laptop.
By  CXM Editorial

May 07, 2025

GoTo Connect supercharges SMB communication with over 100 new features

GoTo has rolled out more than 100 new enhancements to its flagship product, GoTo Connect. Designed with small and midsize businesses (SMBs) in mind, these updates aim to streamline communication workflows, harness the power of artificial intelligence, and centralise all...

By  CXM Editorial

September 10, 2024

SME bosses fear doing or saying the wrong thing concerning EDI policies, new research finds

SME bosses are putting off from adopting new working practices concerning equity, diversity and inclusion (EDI) policies, out of fear of doing or saying the wrong thing, a new report from Workplace Equity Commission (WEC) has found. The report specifically...

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