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Tag: survey monkey

Americans embrace ChatGPT, but still rely on humans for high-stakes advice
By  CXM Editorial

April 08, 2025

Americans embrace ChatGPT, but still rely on humans for high-stakes advice

According to a recent study from Express Legal Funding in collaboration with SurveyMonkey, over half of U.S. adults (60%) have turned to ChatGPT for advice or information. Among those users, 70% found the responses helpful, pointing to a growing comfort...

SurveyMonkey brings personalisation and automation to Salesforce users
By  CXM Editorial

February 12, 2025

SurveyMonkey brings personalisation and automation to Salesforce users

SurveyMonkey has announced significant updates to its SurveyMonkey for Salesforce integration, which are now available on Salesforce AppExchange. These updates allow customers to seamlessly automate highly personalised email surveys within Salesforce, improving efficiency and engagement. “Customer experience leaders choose SurveyMonkey because...

 SurveyMonkey’s WhatsApp integration boosts engagement and audience reach
By  CXM Editorial

November 12, 2024

SurveyMonkey’s WhatsApp integration boosts engagement and audience reach

SurveyMonkey has expanded its social sharing options by adding WhatsApp, enabling customers to share surveys and forms directly to WhatsApp groups and contacts with a single click. This addition joins SurveyMonkey’s existing social sharing integrations—LinkedIn, X (formerly Twitter), Facebook, and...

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