Tag: T4

JFK Airport Terminal 4 interview, exploring the future of passenger CX

The recent news about JFK airport’s Terminal 4 evolution got CXM all curious about the future of air travel and how the JFK customer experience is changing. Fortunately, Maddy Kossakowski, Designit’s executive experience design director, and Belinda Jain, vice president,...

JFK’s new T4 design ramps up the airport customer experience

Work contines on the rebuild and redesign of JFK Airport Terminal 4 to deliver a great new customer experience for passengers. Behind the redesign, Designit, Wipro Limited’s experience innovation business is working on the next phase of its work, working with...