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Tag: telecom

Clerk Chat and Telecom giants launch North America’s first unified RCS messaging experience 
By  CXM Editorial

May 16, 2025

Clerk Chat and Telecom giants launch North America’s first unified RCS messaging experience 

Clerk Chat has partnered with Google, Verizon, T-Mobile, and AT&T to deliver interactive digital content via Rich Communication Services (RCS) messaging. This marks the first time in North America that RCS capabilities have been launched simultaneously across multiple carriers, ushering...

Telecom providers ramp up AI adoption for smarter network management 
By  CXM Editorial

February 25, 2025

Telecom providers ramp up AI adoption for smarter network management 

A new global study by IBM highlights the growing shift among telecommunication and communication service providers (CSPs) toward AI and cloud adoption. One key takeaway from the research is that 79% of telecom executives place network performance as their highest priority,...

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