Tag: travel

Global shifts: AI job cuts, deportation risks, and disturbing travel incidents

Australian couple distressed after passenger’s body placed beside them on flight    An Australian couple described a “traumatic” experience on a Qatar Airways flight after a passenger died mid-flight and her body was placed beside them for the remaining four hours. Mitchell...

Makers of Happy: the programme that empowered employees and satisfied customers

The pandemic wrought havoc on the travel industry. A near complete ban on international travel left airlines grounded, hotels empty and tourist operators struggling to survive. As revenues tumbled across the board, airlines and operators were forced to make drastic...

UK travel sector research

The internet has transformed the travel sector, as holidaymakers can now book the separate components of their break online, rather than having to go through high street travel agencies. But in such a competitive market, customer service and fast responses...