Tag: turkey

Customer Tech Support for Turkeys Goes AI This Thanksgiving

Everything else around this Thanksgiving in the US, and Black Friday around the world, seems to revolve around AI this year, so why not the humble tradition of cooking a turkey? Ignoring the maniacs dunking frozen birds in boiling oil, this...

Teknosa rolls out personalised, location-based offers to customers

Teknosa, a consumer electronics retailer in Turkiye, is sending out to its customers, based on their location. Launched in November, the service enables the retailer to send a personalised invite via its app or SMS to customers if they are...

Ford Otosan localises global CX playbook

Ford Otosan is a JV between the auto maker and local group Koç Holdings. Henry Ford once told customers for the Model T Ford, they could “have any colour, as long as it’s black.” The industry has come a long way...

Aktif Bank embraces a CX mindset as it expands digital services

In the digital banking sector, where a range of competitive services are a couple of browser clicks away, establishing and growing a customer base requires more than just online functionality. To create a competitive edge, Aktif Bank has spent three years...

TAV Airports puts passengers first with innovation competition

In July, TAV Airports kicked off an innovation competition to give startups across Turkey, France and Jordan the opportunity to meet investors, gain exposure and win support to develop their ideas.  The Airport Innovation Days competition, which is held in conjunction with Group...