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Tag: utility

Medallia Helps Northumbrian Water Elevate Customer Experience for 4 Million Users
By  Sandra Radlovacki

November 07, 2025

Medallia Helps Northumbrian Water Elevate Customer Experience for 4 Million Users

Northumbrian Water Group has partnered with Medallia on a project aiming to modernise how the utility company listens to, understands and serves its 4 million customers. Northumbrian Water provides supply and sewerage services to 2.7 million households in the North East...

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