Topic / Theme: Voice of Customer (VoC)
Medallia’s Mike Debnar says it is Time to Take Action in the Moment
At the recent Experience KSA event, the New Metrics experience managment event held with Medallia, CXM spoke to Mike Debnar, VP Retail Executive Advisor, at Medallia, to explore how CX transformation is evolving in the age of real-time data, empowered employees,...

