Rewards Are Becoming a Deciding Factor in Customer Loyalty

Rewards now play a central role in how people choose to pay, where they shop, and which brands they stick with. New research from PayPal and Reach3 Insights shows that incentives are driving deeper emotional connections and influencing long-term loyalty. By combining data, video feedback, and AI-powered analysis, the study uncovered a shift in expectations, … Continue reading Rewards Are Becoming a Deciding Factor in Customer Loyalty