Sprinklr has launched AI Agents, Copilot, and enhanced Customer Feedback Management (CFM) capabilities designed to streamline customer service and improve efficiency across the customer journey. The new Sprinklr Copilot acts as a real-time assistant for support teams. Instead of wading through dashboards and reports, agents can ask plain-language questions — like “what caused the spike … Continue reading Sprinklr’s New AI Agents and Copilot Aim to End Clunky Customer Service