Not Vegas, Baby! The Need for New CX in a Dying Hospitality City

Las Vegas has taken something of a hammering as a destination recently. Resort bookings are down, trade event attendance is falling, and there’s talk of some moving elsewhere. It seems the lure of the night lights and glitz is fast falling out of favour with a belt-tightening American public hit by soaring costs. International visitors … Continue reading Not Vegas, Baby! The Need for New CX in a Dying Hospitality City

Customer Experience Magazine

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