Artificial intelligence may be the fastest-adopted technology in history, but Joel Neeb, Chief Transformation and Business Operations Officer at 8×8, wants businesses to slow down long enough to consider how they use it. “AI is a thought partner, not a thought leader,” Neeb told CXM. “That distinction matters. It can amplify human ability, but it … Continue reading 8×8: “AI is a Thought Partner, Not a Thought Leader”