Many are turning to AI for support as revenue teams face increasing pressure to move faster, personalise experiences, and make smarter decisions.
Gong has launched over a dozen specialised AI agents for revenue teams. Built on over a decade of customer interaction data, Gong Agents integrate directly into existing workflows, enhancing team performance and delivering actionable insights that drive tangible business outcomes.
The promise of AI is undeniable, but adoption has been slow for many businesses. Most solutions require technical expertise, raise concerns around reliability, and often fail to reflect how revenue teams work. Gong Agents also aim to solve these pain points head-on, bringing specialised, trustworthy, easy-to-implement AI into the heart of sales operations.
“AI is evolving quickly, but much of what’s out there either overpromises or misses the mark,” said Amit Bendov, CEO and Co-Founder of Gong. “We believe AI should empower people—not replace them. Gong Agents help revenue teams focus on what matters most: building relationships, closing deals, and growing the business.”
More time for high-impact work
Gong Agents operate within a unified platform that captures and analyses customer interactions across calls, emails, and more. This enables them to surface context-rich, accurate insights that CRM systems alone can’t provide. They automate manual tasks, enhance forecasting accuracy, and help managers coach more effectively—all while freeing up time for high-impact work.
In addition, the agents are highly customizable through the Agent Studio, a no-code environment that lets teams define agent behaviour using simple drag-and-drop tools. Pre-built templates, informed by industry best practices, also help users get started quickly and tailor solutions to their exact needs. This flexibility ensures fast adoption, improved productivity, and scalable success.
Gong Agents are part of existing Gong licenses at no extra cost and provide a practical, high-impact way for revenue teams to harness the power of AI without the typical barriers.