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    • Canadian Specialist Hospital Teams With Dubai Charity Association to Provide Humanitarian Healthcare

      CXM World Editorial Team
      March 6, 2018
      Business News, Healthcare & Wellness
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    • New-Look Dubai Land Department Revamps Real Estate Trading with App

      Paul Ainsworth
      May 31, 2018

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      CXM World Editorial Team
      May 31, 2018

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      CXM World Editorial Team
      May 31, 2018
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    • Writing a 'Knock Your Socks Off' Service Culture Plan

      CXM World Editorial Team
      December 27, 2017
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    • Billing Issues: Time for Tech to Save Telcos

      Bhupender Singh
      May 15, 2018

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      Mary Ellen Dugan
      April 17, 2018

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      Akhilesh Thattil
      April 9, 2018
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    • Autonomous Air Taxi Service Tested for the First Time

      CXM World Editorial Team
      September 27, 2017
      CXM Digital, Digital Video
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    • Gulf Customer Experience Awards: A Judge’s Insight

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: ‘Entries Improving Every Year’

      Paul Ainsworth
      February 2, 2018

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      Paul Ainsworth
      February 2, 2018
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    • The Experiential Factor: More Enjoyment and Less Perfection

      CXM World Editorial Team
      September 4, 2017
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    • Sultan Butti Bin Mejren to Present at 2018 Gulf Real Estate Awards

      Paul Ainsworth
      March 5, 2018

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      Di Mayze
      December 22, 2017

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      Paul Ainsworth
      November 13, 2017
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International Customer Experience Awards: State of CX According to Awards Ambassadors

CXM World Editorial Team
July 19, 2018
Customer Experience, International Customer Experience Awards
The inaugural International Customer Experience Awards are approaching, and among the judging panellists are the 2018 Awards Ambassadors, representing countries across the globe, from Australia to Finland. So ...

International Customer Experience Awards Ambassadors: Mike Wittenstein

Paul Ainsworth
July 18, 2018
Customer Experience, International Customer Experience Awards
The inaugural International Customer Experience Awards is taking place this November 15 in the capital of the Netherlands, Amsterdam. The gala event will reward the world's most customer-centric businesses a...

International Customer Experience Awards Ambassadors: Anita Siassios

Paul Ainsworth
July 12, 2018
Customer Experience, International Customer Experience Awards
The inaugural International Customer Experience Awards is taking place this November 15 in the capital of the Netherlands, Amsterdam. The gala event will reward the world's most customer-centric businesses a...

Happiness Driven Growth: A Better Business Model

Rosaria Cirillo
July 9, 2018
Customer Experience, International Customer Experience Awards
Netherlands-based CX professional Rosaria Cirillo is one of many global industry figures judging at the inaugural International Customer Experience Awards, which take place in Amsterdam on November 15. Here, sh...

International Customer Experience Awards Ambassadors: Ian Golding

Paul Ainsworth
July 4, 2018
Customer Experience, International Customer Experience Awards
The inaugural International Customer Experience Awards is taking place this November 15 in the capital of the Netherlands, Amsterdam. The gala event will reward the world's most customer-centric businesses a...

Behaving Like a Customer Experience Professional

Daniel Ord
July 3, 2018
Customer Experience, Features, International Customer Experience Awards
Daniel Ord is the Founder/Director of Singapore-based consultancy OmniTouch International. He is an Ambassador and judge at the 2018 International Customer Experience Awards, which are taking place on November ...

The International Customer Experience Awards: A New Dawn for CX

Paul Ainsworth
June 27, 2018
Customer Experience, International Customer Experience Awards, News
CX is a global industry, and now a new event is set to celebrate and honour the world’s best customer-centric organisations - the 2018 International Customer Experience Awards. The inaugural event is taking pl...

Mall of the Emirates Improves Customer Experience

CXM World Editorial Team
June 6, 2018
Customer Experience, News
Majid Al Futtaim, the leading shopping mall, communities, and leisure firm has implemented a series of services to "enhance the overall Customer Experience" at its flagship destination Mall of the Emirates in D...

Time to Make CX a Priority in Pakistan

Fawad Younus
June 5, 2018
Customer Experience, Features
Customer Experience in the developed economies of the world has become a mainstay. Large corporations and even some small and medium enterprises are paying some degree of attention to the overall CX. The cus...

The Complete Contact Centre Transformation

Paul Jarman
June 5, 2018
Customer Experience, Features, Uncategorized
Delivering consistent and effective customer service is key within any contact centre, but providing exceptional Customer Experience and personalised journeys for individual customers will set you apart from th...
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