When Pandemics Become Innovation Catalysts Praveen Nijhara April 6, 2020 Blog, Customer Experience We had several plans for the coming week. We had so many things to get done at work. We probably had plans on the personal front too and were upbeat about the next few days. And all of a sudden, the entire ...
CXM Snippets: Three Stories in Three Minutes Sandra Radlovacki March 12, 2020 Customer Experience, News Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Dubai Government staff told to work from home The Dubai Executive Council has issued a call for some governme...
Emdad Choudhury on the Future of Customer Experience and the Importance of Awards Kristina Simonovic March 11, 2020 Customer Experience, Features Customer Experience is everywhere - involved in our lives on a daily basis. More often than not, when you think of Customer Experience or customer service, you think of a person that was willing to help yo...
CXM Snippets: Three Stories in Three Minutes Sandra Radlovacki March 11, 2020 Customer Experience, News, Sustainability Three stories from the world of Customer, Employee, and Digital Experience in Three Minutes... Abu Dhabi to phase out disposable plastics by 2021 A new environmental policy announced by the Environment A...
CXM Snippets: Three Stories in Three Minutes Sandra Radlovacki March 10, 2020 Customer Experience, News Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Emirates announce deep clean of aircraft to tackle coronavirus spread Emirates has incorporated new disinfect...
CXM Snippets: Three Stories in Three Minutes Sandra Radlovacki March 9, 2020 Customer Experience, News Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Apple advise staff to stay home during virus outbreak Apple is advising staff to work remotely during the cor...
CXM Snippets: Three Stories, Three Minutes Sandra Radlovacki March 6, 2020 Customer Experience, News Three stories from the world of Customer, Employee and Digital Experience in Three Minutes… Emirates NBD cuts tariffs on SmartTrade platform Gulf Customer Experience Awards winner Emirates NBD is reducin...
CXM Snippets: Three Stories in Three Minutes Sandra Radlovacki March 5, 2020 Customer Experience, News UAE Residents urged to scrap travel plans Dubai residents have been urged to avoid travelling in a bid to stem the spread of coronavirus. The Ministry of Health and Community Protection has called on cit...
Entry Deadline Imminent for South East Europe Customer Experience Awards Sandra Radlovacki March 5, 2020 Customer Experience, News The entry deadline for the inaugural South East Europe Customer Experience Awards is this week, with entrants aiming to be shortlisted for the Finals event in May. The first CX event of its kind in South Ea...
Blow to March Events in Dubai as Coronavirus Shutdown Continues Sandra Radlovacki March 5, 2020 Customer Experience, News Fears over the coronavirus outbreak have forced the cancellation or postponement of a number of events in the UAE, as authorities urge people to avoid "panic" over the potential spread of the disease. The A...
