Billing Issues: Time for Tech to Save Telcos Bhupender Singh May 15, 2018 Blog, CXM blog, digital experience blog Billing and accounting errors have become disappointingly normal for the telco industry; a recent study from software co...
Humanising the Digital Experience Mary Ellen Dugan April 17, 2018 Blog, digital experience blog As Customer Experience become increasingly digital, many businesses will need to overcome a critical flaw in the interne...
Cure the Curse of Sick Managers Akhilesh Thattil April 9, 2018 Employee Experience, General Business Quicksand is one of most prolific adventure fiction obstacles in Hollywood movies, and it's easy to see why - being abso...
Quality: The Pillar of Customer Experience Ricardo Saltz Gulko October 10, 2017 Blog, Case Studies, CXM blog Companies are shooting themselves in the foot consistently when it comes to their Customer Experience. Why though…and...
How Mindfulness Helps Me Be a Better Judge Philippe Mathijs May 29, 2017 Awards Stories, Blog, Case Studies This day and age, it seems that being able to multi-task or juggle multiple spinning plates is the “in” thing. The busie...
The Rich Experience of a Single Professional – Judge and a Winner at IBX Awards Una Gemovic and Souraj Salah May 24, 2017 Awards Stories, Case Studies Al Arabia Electro Mechanical L.L.C. - Member of Juma Al Majid Holding Group L.L.C. winner of the Real Estate and Constru...
