Category: Employee Experience

Microsoft to Slash 9,000 More Jobs as AI Reshapes Tech Industry 

Microsoft is preparing to eliminate an additional 9,000 jobs globally as part of a broader effort to modernise operations and scale its AI capabilities. This latest round of redundancies follows an initial layoff of roughly 6,000 employees earlier this year,...

Gen Z Graduates, But the Job Market Skips Class

According to an iCIMS report, this summer’s graduating class is hitting the job market hard, 22% harder, in fact, than last year. Yet despite the flood of new applications, actual job openings aren’t growing in step. New graduates from the...

Gen Z’s Love-Hate Relationship with Email, Explained

More than half of Gen Z workers (60%) are turning to email not just for convenience, but as a buffer from workplace stress and awkward interactions, according to a new survey by ZeroBounce. Interestingly, 65% of Gen Z women say...

Gen Z Wants to Learn — Why Aren’t Employers Teaching Them?

Despite growing concerns over a widening skills gap, UK employers are largely falling short when it comes to supporting the very generation they believe holds the key to the future workforce. According to the latest Business Barometer from The Open...

Not My Problem? Why Avoiding Conflict Is Everyone’s Problem at Work

New research reveals that a widespread fear of confrontation prevents early resolution of workplace tensions, putting employee wellbeing and business outcomes at risk. A study by employment law specialists WorkNest, based on feedback from 700 employers and HR professionals, found...

Trendy Buzzwords Are Misleading HR Leaders, New Report Reveals

First, it was “quiet quitting.” Then came “grumpy staying.” Now, we’re in a “lazy girl job” era.The workplace lexicon keeps expanding — and so does the confusion. Buzzwords are trending on TikTok, echoed in boardrooms, and baked into company culture...

The Truth Behind Hiring Mismatches As AI Takes Over

In just a few years, AI and related technologies have become integral to the recruitment process for organisations and applicants alike. But even though businesses are looking more holistically at their recruitment and talent strategies, when it comes to skills-based...

Workplace Robots Aren’t the Problem, Poor Leadership Is

As artificial intelligence becomes more embedded in customer experience roles, a surprising challenge is the emotional impact on employees. According to new research from ArvatoConnect, many contact centre workers in the UK feel uneasy, not because AI is taking over...

AI Fatigue? Workers Say Tools Aren’t Living Up to the Hype

The latest report by GoTo sheds light on how artificial intelligence is being used in the workplace—and where the disconnects lie. Based on a survey of 2,500 employees and IT leaders worldwide, The Pulse of Work in 2025: Trends, Truths,...

Layoff Survivors Face a Learning Crisis with Real Business Consequences

While layoffs often grab the headlines, it’s the employees left behind who are carrying the burden, and many are doing it without a roadmap. A new survey from Kahoot! reveals that U.S. companies are neglecting a critical part of their...