February 06, 2026
Enterprise Connect 2026 – UC, CX, and AI Strategy Come Together
As enterprise communications and customer experience continue to evolve at speed, IT and business leaders face growing pressure to make the right technology decisions—balancing innovation, integration, cost, and risk. Enterprise Connect 2026, taking place March 10–12, 2026 at Caesars Forum in Las Vegas, is designed to help organizations do exactly that.
The vendor neutral event focuses exclusively on helping organisations navigate digital workplace transformation, customer experience technology, communications modernization, and AI-enabled collaboration systems with confidence. This year, Enterprise connect has moved to Las Vegas and co-located with
A Vendor-Neutral View of a Highly Interconnected World
Modern enterprise IT doesn’t exist in silos. Collaboration platforms, contact centers, cloud infrastructure, security frameworks, and AI tools are deeply interconnected—and Enterprise Connect reflects that reality.
The event brings together IT leaders, architects, and practitioners from government, education, SMEs, and large enterprises, alongside solution providers who understand the complexities of real-world environments. The result is a program grounded in practical experience, not hype—focused on what’s new, what’s proven, and what actually works.
From deployment and integration to governance and long-term roadmaps, sessions are practitioner-led and future-focused, giving attendees insight they can take straight back to their organisations.
AI as a Practical Enabler—not a Buzzword
AI is a central theme at Enterprise Connect 2026, but the conversation goes beyond theory. Sessions explore how AI is being applied today to improve efficiency, generate insight, and enhance both employee and customer experiences.
Rather than positioning AI as a standalone solution, the agenda places it firmly within the broader collaboration and workplace technology ecosystem—helping attendees understand where AI delivers real value, where caution is needed, and how to govern its use responsibly at scale.
Keynotes from the Platforms Shaping the Future of Work
Enterprise Connect keynotes offer a direct line of sight into the priorities shaping enterprise technology roadmaps. Senior leaders from Zoom, AWS, and RingCentral will take the stage to discuss how their platforms are evolving to support the future of work, communications, and customer engagement—and the enterprise challenges driving those decisions.
These sessions provide valuable strategic context for CX leaders evaluating platforms, partnerships, and long-term investments.
👉 View keynote speakers:
Alongside the main agenda visitors have the option to attend half day Summits to further their knowlege in three key areas.
- AI Acceleration – From Pilot to Pervasive
- Breakthrough Strategies for your CX Revolution
- Sight, Sound, Success: Mastering Collaboration/ AV in the Evolving Workplace
Topics That Matter to Enterprise Leaders
The Enterprise Connect agenda covers the full spectrum of enterprise connectivity and experience, including:
- AI and Automation
- Collaboration and UC
- CX and Contact Centers
- AV and Video
- Security and Compliance
- Hybrid and Cloud Communication Architectures
- Inclusive and Accessible Design
Each session is designed to deliver actionable insights and practical strategies, helping organizations stay ahead in a rapidly evolving communications landscape.
Why Attend Enterprise Connect 2026?
Enterprise Connect is not about chasing trends—it’s about making informed decisions. Attendees leave with greater clarity on technology choices, stronger peer connections, and a deeper understanding of how to align communications and CX investments with business outcomes.
Whether you’re modernising your collaboration stack, rethinking your contact center strategy, or defining your AI roadmap, Enterprise Connect offers the insight and perspective needed to move forward with confidence.
