Ahmed Aly Shaban, Author at Customer Experience Magazine
  • Podcasts
  • Business News
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
    • Good Practices
    • Real Estate
  • CXMasterclass
    • CX Masterclass in Dubai
    • CX Masterclass in Netherlands
    • CCXP Readiness Workshop
  • Blog
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Video
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Awards
    • Awards International announce expansion into Singapore with the Singapore and Regional Customer and Digital Experience Awards
  • Events
  • Contribute
    • Contributors
  • Contact
Customer Experience Magazine logo
ICX Awards
Search
  • Podcasts
  • Business News
    Featured

    • Canadian Specialist Hospital Teams With Dubai Charity Association to Provide Humanitarian Healthcare

      Ahmed Aly Shaban
      March 6, 2018
      Business News, Healthcare & Wellness
    Recent

    • AIM 2019: Mapping the Future of FDI

      Paul Ainsworth
      November 12, 2018

    • The Future of Service Centers in the UAE

      Ahmed Aly Shaban
      October 22, 2018

    • Marmalade Fish Becomes Gulf’s First B Corporation Thanks to Ethical Standards

      CXM World Editorial Team
      October 9, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
    • Good Practices
    • Real Estate
  • CXMasterclass
    • CX Masterclass in Dubai
    • CX Masterclass in Netherlands
    • CCXP Readiness Workshop
  • Blog
    Featured

    • Writing a 'Knock Your Socks Off' Service Culture Plan

      Ahmed Aly Shaban
      December 27, 2017
      Blog, CXM blog
    Recent

    • The Importance of Self-Awareness

      Yasser Bahaa El-Din
      December 10, 2018

    • Be a Better Trainee

      Yasser Bahaa El-Din
      October 30, 2018

    • The Manager who Coaches

      Yasser Bahaa El-Din
      September 11, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Video
    Featured

    • Autonomous Air Taxi Service Tested for the First Time

      Ahmed Aly Shaban
      September 27, 2017
      CXM Digital, Digital Video
    Recent

    • Gulf Customer Experience Awards: A Judge’s Insight

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: ‘Entries Improving Every Year’

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: Reaping the Benefits of Entering

      Paul Ainsworth
      February 2, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Awards
    Featured

    • The Experiential Factor: More Enjoyment and Less Perfection

      Ahmed Aly Shaban
      September 4, 2017
      Awards Stories
    Recent

    • Virgin Mobile UAE: Gulf Customer Experience Awards Success Helps us ‘Make Mobile Better’

      Paul Ainsworth
      October 5, 2018

    • Sultan Butti Bin Mejren to Present at 2018 Gulf Real Estate Awards

      Paul Ainsworth
      March 5, 2018

    • The Secret to Winning Awards: A Judge Offers Valuable Insight

      Di Mayze
      December 22, 2017
    • Awards International announce expansion into Singapore with the Singapore and Regional Customer and Digital Experience Awards
  • Events
  • Contribute
    • Contributors
  • Contact
Trending
  • Pain in the Age of the Customer
  • The Importance of Self-Awareness
  • Harnessing Psycholinguistics in Customer Communication
  • Don’t Blame the CIO: Why Most Digital Transformations Fail
logo
  • SUBSCRIBE

Author Ahmed Aly Shaban

Ahmed Aly Shaban

Ahmed Aly Shaban

Customer Experience Expert

Ahmed Aly Shaban is a Customer Experience expert with a long history of delivering a high standard of CX in the UAE and beyond. He currently offers his wisdom to the UAE Prime Minister’s Office in the role of Senior Consultant, and will casts his sharp eye over entries in the Gulf Customer Experience Awards.

The Future of Service Centers in the UAE

Ahmed Aly Shaban
October 22, 2018
Digital, Features
In order to meet customers’ needs and exceed their expectations, do we need to invest in developing and improving government service centers in the UAE? This is a question that occupies the leadership’s mind i...

Prioritise Brand Promise Over Customer Experience

Ahmed Aly Shaban
May 15, 2018
Customer Experience, Features
Two centuries after the industrial revolution, technological changes have transformed service delivery models and the way the Customer Experience is designed. Some companies are significantly investing in d...

Citizen Engagement and Customer Crowdsourcing

Ahmed Aly Shaban
January 15, 2018
Customer Experience, Digital, Features
Citizen engagement is always a top priority for governments, and a high level of citizen engagement is considered an indicator of a developed country. The ladder of participation introduced by Sherry R Arnst...

Customer Experience Magazine

Never miss a good Customer Experience story again.

CXM World is Customer Experience Magazine franchise dedicated to industry news, blogs, features, reports, case studies, video bites in the MENA region and international stories all focusing on customer experience.

Follow & like us

Contact Information

For article submissions:
Editor
Paul Ainsworth
editor@cxm.world

For general inquiries, advertising and partnership information:
advertising@cxm.world

Customer Experience Magazine Limited
Acacia Farm, Lower Road,
Royston, Herts, SG8 0EE
Company number: 7511106

Terms and Conditions
Privacy policy
Customer Experience Magazine World © 2018