Mohammed Aziz is Director of Human Resources and VP at Faisal Islamic bank in Sudan.
A visionary with extensive leadership experience, Mohammed has helped create exceptional organizational growth throughout his career, with a focus on providing engaging employee and customer experiences which result in company success.
Most Customer Experience practitioners use Net Promoter Score (NPS) as a measurement of customer loyalty and a predictor of business growth.
NPS is a simple, practical, and actionable (e.g. event-trig...