Morten Illum, Author at Customer Experience Magazine
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    Featured

    • Canadian Specialist Hospital Teams With Dubai Charity Association to Provide Humanitarian Healthcare

      Morten Illum
      March 6, 2018
      Business News, Healthcare & Wellness
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    • Selling Off-Plan Properties: Your Ticket to Riches?

      Tariq Jarrar
      May 28, 2019

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      Paul Ainsworth
      November 12, 2018

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      Ahmed Aly Shaban
      October 22, 2018
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    • Writing a 'Knock Your Socks Off' Service Culture Plan

      Morten Illum
      December 27, 2017
      Blog, CXM blog
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    • The Importance of Self-Awareness

      Yasser Bahaa El-Din
      December 10, 2018

    • Be a Better Trainee

      Yasser Bahaa El-Din
      October 30, 2018

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      Yasser Bahaa El-Din
      September 11, 2018
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    • Autonomous Air Taxi Service Tested for the First Time

      Morten Illum
      September 27, 2017
      CXM Digital, Digital Video
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      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: ‘Entries Improving Every Year’

      Paul Ainsworth
      February 2, 2018

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      Paul Ainsworth
      February 2, 2018
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    • The Experiential Factor: More Enjoyment and Less Perfection

      Morten Illum
      September 4, 2017
      Awards Stories
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      Paul Ainsworth
      October 5, 2018

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      Paul Ainsworth
      March 5, 2018

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      Di Mayze
      December 22, 2017

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      Paul Ainsworth
      November 13, 2017

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      Donna O’Toole
      August 9, 2017
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      July 12, 2017
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Author Morten Illum

Morten Illum

Morten Illum

Vice President EMEA at Aruba

Morten Illum is Vice President EMEA at Aruba, and works on enhancing the mobile experience for customers both in-store and from home.

How the ‘Hidden Middle’ is Leading Digital Transformation

Morten Illum
September 24, 2019
CXM Digital, Uncategorized
When it comes to talking about digital transformation or the adoption of technology in business, the focus is most frequently on the challenges that large companies face to adapt, or the opportunities for smal...

Smart Workplaces: Give the User What They Expect

Morten Illum
May 3, 2018
Employee Experience, Features
Recent research by Google supports a point I have been discussing with customers for many months now: there is no real difference between the user experience and the Employee Experience any more. What that m...

IoT to Transform the Shopping Experience in 2018

Morten Illum
January 8, 2018
CXM Digital, Features
There is no denying it - customers are getting smarter about their shopping choices and their expectations of the retail experience are accelerating quickly. With the online retail business booming, it’s going...

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