Ricardo Saltz Gulko, Author at Customer Experience Magazine
  • Podcasts
  • Business News
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
    • Good Practices
    • Real Estate
  • CXMasterclass
    • CX Masterclass in Dubai
    • In-House Training
    • Download eBook
  • Blog
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Video
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Awards
  • Events
  • Contribute
    • Contributors
  • Contact
Customer Experience Magazine logo
GCX Awards
Search
  • Podcasts
  • Business News
    Featured
    • Canadian Specialist Hospital Teams With Dubai Charity Association to Provide Humanitarian Healthcare

      Ricardo Saltz Gulko
      March 6, 2018
      Business News, Healthcare & Wellness
    Recent
    • Selling Off-Plan Properties: Your Ticket to Riches?

      Tariq Jarrar
      May 28, 2019
    • AIM 2019: Mapping the Future of FDI

      Paul Ainsworth
      November 12, 2018
    • The Future of Service Centers in the UAE

      Ahmed Aly Shaban
      October 22, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
    • Good Practices
    • Real Estate
  • CXMasterclass
    • CX Masterclass in Dubai
    • In-House Training
    • Download eBook
  • Blog
    Featured
    • Writing a 'Knock Your Socks Off' Service Culture Plan

      Ricardo Saltz Gulko
      December 27, 2017
      Blog, CXM blog
    Recent
    • The Importance of Self-Awareness

      Yasser Bahaa El-Din
      December 6, 2019
    • Quality: The Pillar of Customer Experience

      Ricardo Saltz Gulko
      October 10, 2019
    • Be a Better Trainee

      Yasser Bahaa El-Din
      October 30, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Video
    Featured
    • Autonomous Air Taxi Service Tested for the First Time

      Ricardo Saltz Gulko
      September 27, 2017
      CXM Digital, Digital Video
    Recent
    • Gulf Customer Experience Awards: A Judge’s Insight

      Paul Ainsworth
      February 2, 2018
    • Gulf Customer Experience Awards: ‘Entries Improving Every Year’

      Paul Ainsworth
      February 2, 2018
    • Gulf Customer Experience Awards: Reaping the Benefits of Entering

      Paul Ainsworth
      February 2, 2018
    • Digital
    • Employee
    • Healthcare & Wellness
    • Financial
    • General Business
  • Awards
    Featured
    • The Experiential Factor: More Enjoyment and Less Perfection

      Ricardo Saltz Gulko
      September 4, 2017
      Awards Stories
    Recent
    • The Secret to Winning Awards: A Judge Offers Valuable Insight

      Di Mayze
      November 22, 2019
    • Virgin Mobile UAE: Gulf Customer Experience Awards Success Helps us ‘Make Mobile Better’

      Paul Ainsworth
      October 5, 2018
    • Gulf Sustainability and CSR Awards: Last Chance to Enter

      Paul Ainsworth
      November 13, 2017
    • ARE YOU READY TO WIN AWARDS?

      Donna O’Toole
      August 9, 2017
    • Entering Awards

      Here’s what Industry Insiders are saying about the Benefits of Entering Awards Programmes Early

      Una Gemovic
      July 12, 2017
    • Revolutionised Ways to Adopt Blockchain Solutions

      Una Gemovic
      June 16, 2017
  • Events
  • Contribute
    • Contributors
  • Contact
Trending
  • Gulf Customer Experience Awards 2020: Meet the Finalists
  • Adapting to Customer Needs: The IKEA Example
  • The Importance of Self-Awareness
  • test
 logo
  • SUBSCRIBE

Author Ricardo Saltz Gulko

Ricardo Saltz Gulko

Ricardo Saltz Gulko

Managing Principal at Eglobalis

Ricardo Saltz Gulko is a global strategist, thought leader, practitioner and speaker in the areas of customer experience, experience design, customer success, and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise software, services, design thinking and customer experience. He currently works with companies of varying sizes to transform themselves around CX, customer success pathways, and professional services.

Quality: The Pillar of Customer Experience

Ricardo Saltz Gulko
October 10, 2019
Blog, Case Studies, CXM blog
Companies are shooting themselves in the foot consistently when it comes to their Customer Experience. Why though…and how do we help them improve? In the past 18 months, we’ve seen several major Customer Expe...

Customer Experience Magazine

Never miss a good Customer Experience story again.

CXM World is Customer Experience Magazine franchise dedicated to industry news, blogs, features, reports, case studies, video bites in the MENA region and international stories all focusing on customer experience.

Follow & like us

Contact Information

For article submissions:
Editor
Paul Ainsworth
editor@cxm.world

For general inquiries, advertising and partnership information:
advertising@cxm.world

Awards International ltd
Acacia Farm, Lower Road,
Royston, Herts, SG8 0EE
Company number: 6707388

Terms and Conditions
Privacy policy
Customer Experience Magazine World © 2018