Digital Experience

Computex 2017: All the News From This Year’s Biggest Computing How

Big reveals from AMD, Intel, Nvidia and more. Computex 2017 runs all this week, with the biggest brands present at the huge event in Taipei, Taiwan. It’s arguably the most important show of the year for the desktop, laptop and components...

Essential Home is This Year’s Most Surprising Amazon Echo Competitor

Another smart home hub From Andy Rubin, the creator of Android, comes a new smart speaker called Essential Home. It looks like a cross between an Amazon Echo Dot and a Nest thermostat that wants to get your smart home gadgets...

Google Wants AdWords to Track You Both on and Offline

Third-party partnerships give Google around 70 per cent of US credit and debit card sales. It’s no secret that Google amasses huge amounts of data from people who interact with its services. Going forward, the firm wants to combine this online...

How Are Chatbots Changing the Customer Experience?

The way that customers engage with businesses is changing every day, thanks to incredible technology that’s constantly thinking of new ways to make interactions more efficient and personalised. Artificial Intelligence (AI) in particular is leading the way for transforming customer-facing...

Apple Is Working on a Dedicated Chip to Power AI on Devices

Apple Inc. got an early start in artificial intelligence software with the 2011 introduction of Siri, a tool that lets users operate their smartphones with voice commands. Now the electronics giant is bringing artificial intelligence to chips. Apple is working on a...

Ecommerce Success Hinges on the Entire Digital Experience

Retail organisations are struggling to provide seamless digital experiences, but ironically, their own internal organisations can be part of the problem. That’s because the different touchpoints through which companies engage customers are often still managed in isolation by separate teams, with...

Get Ready for the Era of Mixed Reality

The future is “always-on, go-everywhere mixed reality”, according to Michael Abrash, chief scientist at Facebook’s Oculus. This requires a different focus from where we are now, which is stuck in the middle of a digital obsession. We need to fuse the...

The 30 Highest-paid CEOs in Tech

While media companies dominate the list of top paid CEOs, leaders of tech companies aren’t far behind.  We are happy to see so many familiar names of our customers and award entrants into the UK Customer Experience Awards and the...

Check Out The New Amazon Bookstore in NYC

This is the seventh brick-and-mortar store that Amazon has opened so far. It is located at the Columbus Circle, the first of its kind in New York. It is an enormous 4,000 sq ft space with more than 3,000 titles all...

8 Reasons Google’s Pixel Is Better Than The iPhone

I’ve been switching back and forth between my iPhone 6S Plus and our Google Pixel review unit, and I keep wishing I had the Pixel. You should note that everything here is subjective. The iPhone has great features that the Pixel...

DJI Has a New Affordable Mainstream Drone

Last year we saw the first folding Mavic Pro drone from DJI, which was the first instance of portable drones being available on the market. Today DJI came back with the new Spark drone which can fit in the palm...

What to Know About Amazon UK’s Livestream TV Service

Amazon enhanced its video offering this week by launching Amazon Channels, the tech giant’s live-TV streaming service, in the U.K. and Germany. The service lets Prime members, who already pay £79 ($103) a year for a subscription that includes access to...