Workday and Achievers Bring AI-Powered Recognition into the HR Platform

Workday and Achievers have launched an AI-powered recognition and rewards solution built directly into the Workday platform. Announced on 16 April, the new offering – Workday Recognition – embeds Achievers’ recognition and rewards solution into the Workday suite, using AI...

Your Employee Experience Roundup: Perception Gaps, Disengaged Managers and the Agentic AI Future

Every fortnight, I’ll be rounding up the latest employee experience news, research and insights, and pulling out the threads that connect them. So if you’re too busy to track every report drop, every new trend, or indeed every time a...

The Pay Transparency Disconnect: Why Employees and HR See Pay So Differently

Most HR professionals believe pay at their organisation is fair, yet barely half think their employees agree. Published yesterday, Salary.com’s 2026 State of Pay and Compensation Practices Report finds a 31-point confidence gap between what HR believes about pay fairness and what...

Sales Performance Rises 22% When Managers Build Trust Skills

Managers with the ability to build trust across their teams significantly increase the chance of hitting sales targets, new data suggests. Research by MindTools Kineo, launched in 2023 and continuing today, highlights how managers’ non-technical, human skills contribute to business outcomes...

 The Perception Gap: Why Leaders Are Getting the Frontline Experience Wrong

Corporate leaders across retail, hospitality and food service sectors are designing strategies with significant blindspots in their frontline operations. Axonify’s 2026 Frontline Operations Report, published earlier this month, reveals a significant disconnect between what leaders believe is happening on the floor...

Josh Bersin’s Agentic HR 2030 Vision: What does it Mean for Employee Experience?

As more organisations deploy AI agents across their operations, the question of how this technology will reshape HR is gaining traction. Are we heading towards a world in which people issues are mostly handled by AI bots, not humans? Last...

Leaders Are Engaged, Angry and Lonely — and Organisations Need to Pay Attention

Leaders are your organisation’s most engaged people, and most satisfied in their personal lives. Yet they are also most likely to feel angry, stressed, and lonely day to day. Revealing this paradox is Gallup’s 2026 State of the Global Workplace report....

Meet your new EX editor

You cannot deliver a great customer experience if you fail to get your employee experience right. The connection between the two is clear, and yet siloes remain in both organisations and across media coverage. As the new Employee Experience Editor...