July 06, 2026
Governed Messaging Firm LeapXpert Raises $180 Million to Put AI to Work on Enterprise Conversations
LeapXpert has raised $180 million in a growth round led by Riverwood Capital, money the company will use to help enterprises record, control, and act on the conversations that now run their business.
Most enterprise talk has moved to messaging. Deals close, problems get solved, and relationships form on WhatsApp, iMessage, Signal, and WeChat. Previously, those chats stayed outside company systems, which created regulatory, security, and operational risk and left the data unused. LeapXpert built its platform to let staff use the apps clients prefer while every message runs through governed infrastructure that keeps a full, auditable record.
The timing tracks with how AI now handles more of the way companies talk to their customers across channels.
Banking Came First
LeapXpert calls its category Governed Communication Intelligence, and hundreds of organisations already run on it, from major banks and government agencies to global enterprises. That record has drawn attention from analysts and rankings alike, earning the company a Visionary spot in Gartner’s Magic Quadrant for Digital Communications Governance and Archiving two years running. The route there ran through banking first, where record-keeping rules bite hardest, before opening out into the public sector and the wider corporate market.
Founder and CEO Dima Gutzeit tied the round to where enterprise value goes next. “Messaging is where business happens now,” he said. “The next wave of enterprise value will come from making those conversations trusted, connected, and actionable. But AI can only work with what enterprises can see and govern.”
“The first generation of enterprise communication software archived conversations. The next governed them. The latest uses AI to unlock value from every interaction,” said Jeff Parks, Co-Founder and Managing Partner of Riverwood Capital, who will join the LeapXpert board.
Once conversations are captured and governed, the same tools that read customer data to guide each interaction can pull insight out of chat that firms could never touch before.
The Third Wave
Co-Founder and CBO Avi Pardo described the growth path. “Financial services were our proving ground. Government became our fastest-growing segment. The Forbes Global 2000 is the third wave, and it has arrived,” he said. The driver changes from one vertical to the next, Pardo added, but the core problem stays the same: every enterprise needs its customer conversations governed and maximised.
LeapXpert will spend the new funding on three things: deepening the platform’s ability to read and act on governed conversations, growing across financial services, the public sector, and the wider enterprise market, and hiring senior leaders. Existing investor Portage Ventures also joined the round.
Regulators have fined Wall Street firms billions for staff who ran business on personal messaging apps the firms could not produce records for. LeapXpert’s answer is to let those chats happen and govern them as they go.
