Sandra Radlovacki, Author at Customer Experience Magazine

International Business Excellence Awards are Going Online

July 7, 2020

Due to the public health situation, this year’s International Business Excellence Awards will be taking place Live Online from start to finish, on 30TH November via latest videoconferencing software. IBX Aw...

Human Touch at the Core of CX: An Interview with Faran Niaz

Sandra Radlovacki

June 22, 2020

Awards Stories, Interview

Faran Niaz is an accomplished Customer Experience, Digital Transformation & Change Management Expert with over 25 years of extensive global experience in establishing and running CX Digital and Social medi...

Building CX Knowledge in Arabic: An Interview with Olga Budieri

Sandra Radlovacki

June 15, 2020

Customer Experience, Interview

Olga Budieri is Global Head of Customer Experience at Dubai-based international express, mail delivery and logistics services company Aramex. As a globally certified professional with more than 10 years in...

Emirates Airline to Cut Workforce

Sandra Radlovacki

June 9, 2020

News

Emirates airline had announced last week plans to let go some of the employees to preserve cash due to the consequences of the COVID-19. Dubai’s flagship airline stated: “We have been doing everything possi...

Microsoft First AI Centre for Energy opens in Dubai

Sandra Radlovacki

June 5, 2020

News

The US-based technology giant opened a first in the world artificial intelligence centre for energy in Dubai, so it could develop technologies to be used globally. The virtual inauguration of the centre too...

South East Europe Customer Experience Awards 2020: Meet the Winners

Sandra Radlovacki

June 1, 2020

Business News, Events

The winners of the inaugural South East Europe Customer Experience Awards have celebrated their victory following the finals ceremony via Zoom videoconferencing platform. The first year of South East Europe...

Stay Apart But Stay Connected: The Second CX Networking Meeting

Sandra Radlovacki

May 15, 2020

News, We Connect

Following the success and positive feedback of the first meeting, Awards International has organised the second CX Networking Meeting, gathering around 40 CX professionals mainly from the Gulf region, but also...

Saudi Arabia Triples on VAT to Counter the Economic Impact of COVID-19

Sandra Radlovacki

May 12, 2020

Business News, Financial

Saudi Arabia announces a rise in the value-added tax (VAT) rate to 15 percent, starting July 1st , according to Saudi Press Agency. Mohammad Al Jadaan, Saudi Minister of Finance, said the measures are to be...

World’s First AI University in Abu Dhabi Delays Opening to 2021

Sandra Radlovacki

May 6, 2020

Business News

The world's first university dedicated to artificial intelligence in Abu Dhabi has pushed its opening date for the inaugural class to January 2021 due to the COVID-19. Mohamed bin Zayed University of Artifi...

UAE Tops The Fastest Mobile Broadband Speed in the World Chart

Sandra Radlovacki

April 30, 2020

Business News

According to Ookla’s March Speedtest Global Index, UAE ranks first for mobile broadband speed with a mean download speed of 83.51 Mbps. Singapore tops the chart for fixed broadband speed with a mean downloa...

Open for Entries: International Business Excellence Awards - The Sixth Edition

International Business Excellence Awards are Going Online

South East Europe Customer Experience Awards 2020: Meet the Winners

Saudi Arabia Triples on VAT to Counter the Economic Impact of COVID-19

Writing a 'Knock Your Socks Off' Service Culture Plan

Three Customer Experience Mistakes Result in Failure Even If You Design the Best in Class CX

Steps To Ensuring Sustainability and Customer Satisfaction

The Symbiosis of CX and EX: A Path To Human Experience

Autonomous Air Taxi Service Tested for the First Time

Gulf Customer Experience Awards: A Judge’s Insight

Gulf Customer Experience Awards: ‘Entries Improving Every Year’

Gulf Customer Experience Awards: Reaping the Benefits of Entering

Open for Entries: International Business Excellence Awards - The Sixth Edition

Human Touch at the Core of CX: An Interview with Faran Niaz

GCXA 20 Two-gold Winner: Ejadah Asset Management Group

The CX Professional of the Year: Maya Khalifeh, INDEVCO Group

The Secret to Winning Awards: A Judge Offers Valuable Insight

Virgin Mobile UAE: Gulf Customer Experience Awards Success Helps us ‘Make Mobile Better’

Gulf Sustainability and CSR Awards: Last Chance to Enter

International Business Excellence Awards are Going Online

Human Touch at the Core of CX: An Interview with Faran Niaz

Building CX Knowledge in Arabic: An Interview with Olga Budieri

Emirates Airline to Cut Workforce

Microsoft First AI Centre for Energy opens in Dubai

South East Europe Customer Experience Awards 2020: Meet the Winners

Stay Apart But Stay Connected: The Second CX Networking Meeting

Saudi Arabia Triples on VAT to Counter the Economic Impact of COVID-19

World’s First AI University in Abu Dhabi Delays Opening to 2021

UAE Tops The Fastest Mobile Broadband Speed in the World Chart

Author Sandra Radlovacki