Sandra Radlovacki, Author at Customer Experience Magazine

2020 International Customer Experience Awards: Entry Deadline Approaching

August 21, 2020

Awards Stories, International Customer Experience Awards, News

The entry deadline is fast approaching for the 2020 International Customer Experience Awards, the global celebration of customer experience taking place fully online on November 19, 2020. Potential ent...

Gulf Customer Experience Awards 2021: Entries now Open

Sandra Radlovacki

August 20, 2020

Awards Stories, Customer Experience, Gulf Customer Experience Awards, News

The Gulf Customer Experience Awards will return to Dubai for 2021 in a new-look ceremony that will celebrate the very best CX strategies in the region. Hosted by Awards International, the 2021 finals event ...

The Very First ONLINE IBX Networking Meeting

Sandra Radlovacki

August 3, 2020

News

Awards International, the host of more than 10 awards programmes in the UK, UAE, Netherlands and Germany, is organising the very first ONLINE International Business Excellence Networking Meeting on 10 August a...

International Business Excellence Awards are Going Online

Sandra Radlovacki

July 7, 2020

Business News

Due to the public health situation, this year’s International Business Excellence Awards will be taking place Live Online from start to finish, on 30TH November via latest videoconferencing software. IBX Aw...

Human Touch at the Core of CX: An Interview with Faran Niaz

Sandra Radlovacki

June 22, 2020

Awards Stories, Interview

Faran Niaz is an accomplished Customer Experience, Digital Transformation & Change Management Expert with over 25 years of extensive global experience in establishing and running CX Digital and Social medi...

Building CX Knowledge in Arabic: An Interview with Olga Budieri

Sandra Radlovacki

June 15, 2020

Customer Experience, Interview

Olga Budieri is Global Head of Customer Experience at Dubai-based international express, mail delivery and logistics services company Aramex. As a globally certified professional with more than 10 years in...

Emirates Airline to Cut Workforce

Sandra Radlovacki

June 9, 2020

News

Emirates airline had announced last week plans to let go some of the employees to preserve cash due to the consequences of the COVID-19. Dubai’s flagship airline stated: “We have been doing everything possi...

Microsoft First AI Centre for Energy opens in Dubai

Sandra Radlovacki

June 5, 2020

News

The US-based technology giant opened a first in the world artificial intelligence centre for energy in Dubai, so it could develop technologies to be used globally. The virtual inauguration of the centre too...

South East Europe Customer Experience Awards 2020: Meet the Winners

Sandra Radlovacki

June 1, 2020

Business News, Events

The winners of the inaugural South East Europe Customer Experience Awards have celebrated their victory following the finals ceremony via Zoom videoconferencing platform. The first year of South East Europe...

Stay Apart But Stay Connected: The Second CX Networking Meeting

Sandra Radlovacki

May 15, 2020

News, We Connect

Following the success and positive feedback of the first meeting, Awards International has organised the second CX Networking Meeting, gathering around 40 CX professionals mainly from the Gulf region, but also...

Open for Entries: International Business Excellence Awards - The Sixth Edition

International Business Excellence Awards are Going Online

South East Europe Customer Experience Awards 2020: Meet the Winners

Saudi Arabia Triples on VAT to Counter the Economic Impact of COVID-19

Writing a 'Knock Your Socks Off' Service Culture Plan

Keeping Experience in Mind: The Neuropsychology Behind Customer Journey Maps

Living the Change: Continuous Transformation in the Experience Economy

“Trust Me, I’m a Brand!” – What Exactly is The Value of Branding?

Autonomous Air Taxi Service Tested for the First Time

Gulf Customer Experience Awards: A Judge’s Insight

Gulf Customer Experience Awards: ‘Entries Improving Every Year’

Gulf Customer Experience Awards: Reaping the Benefits of Entering

Open for Entries: International Business Excellence Awards - The Sixth Edition

2020 International Customer Experience Awards: Entry Deadline Approaching

Gulf Customer Experience Awards 2021: Entries now Open

Human Touch at the Core of CX: An Interview with Faran Niaz

GCXA 20 Two-gold Winner: Ejadah Asset Management Group

The CX Professional of the Year: Maya Khalifeh, INDEVCO Group

The Secret to Winning Awards: A Judge Offers Valuable Insight

2020 International Customer Experience Awards: Entry Deadline Approaching

Gulf Customer Experience Awards 2021: Entries now Open

The Very First ONLINE IBX Networking Meeting

International Business Excellence Awards are Going Online

Human Touch at the Core of CX: An Interview with Faran Niaz

Building CX Knowledge in Arabic: An Interview with Olga Budieri

Emirates Airline to Cut Workforce

Microsoft First AI Centre for Energy opens in Dubai

South East Europe Customer Experience Awards 2020: Meet the Winners

Stay Apart But Stay Connected: The Second CX Networking Meeting

Author Sandra Radlovacki