Kore.ai has officially launched its Agent Platform, a sophisticated solution designed to transform how businesses build, deploy, and manage AI agents.
The platform allows businesses to create multi-agent applications that enhance customer experiences and streamline complex business processes.
Built on a decade of AI expertise, the Agent Platform empowers companies to customise AI agents with varying levels of autonomy—from guided assistance to fully autonomous operations. This flexibility allows businesses to tailor solutions to their unique needs, ensuring optimal performance in real-world environments.
The platform combines AI, data services, and no-code tools, simplifying the entire lifecycle of AI agent management. With support for over 100 pre-built connectors, the Agent Platform integrates seamlessly with existing technologies. Moreover, the AI Agents Marketplace provides access to pre-built templates and industry-specific solutions, helping businesses accelerate their AI implementation and time to value.
Enhanced observability features offer transparency into AI decision-making processes, enabling businesses to track and optimise agent performance effectively.
Prasanna Arikala, Kore.ai’s CTO and head of products, said: “We’re moving beyond isolated AI capabilities to interconnected agents that collaborate within a unified framework. We are working towards the teachability of Agents within an enterprise – focusing on agent orchestration, data retrieval capabilities, and planning capabilities. Our goal is to provide enterprises with the tools, orchestration, and governance needed to build evolving AI networks.”
The company recently launched AI for Work and AI for Process, platforms for workplace productivity and workflow automation, respectively.