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    • IBX Winners 2019

      Open for Entries: International Business Excellence Awards - The Sixth Edition

      Ismail Ozenc
      March 25, 2020
      Awards Stories, Business Excellence, Business News, Events, Feature, Features, Home, International Business Excellence Awards, News
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    • South East Europe Customer Experience Awards 2020: Meet the Winners

      Sandra Radlovacki
      June 1, 2020

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      Sandra Radlovacki
      May 12, 2020

    • World’s First AI University in Abu Dhabi Delays Opening to 2021

      Sandra Radlovacki
      May 6, 2020
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    • Writing a 'Knock Your Socks Off' Service Culture Plan

      Ismail Ozenc
      December 27, 2017
      Blog, CXM blog
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    • Traditional Customer Experience (CX) vs Meta Customer Experience (MCX): Are they the same?

      Ismail Ozenc
      June 1, 2020

    • Can We Really Be Productive In the Comfort of our Own Home?

      Gamal Emara
      May 6, 2020

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      Vinod Tiwari
      May 4, 2020
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    • Autonomous Air Taxi Service Tested for the First Time

      Ismail Ozenc
      September 27, 2017
      CXM Digital, Digital Video
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    • Gulf Customer Experience Awards: A Judge’s Insight

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: ‘Entries Improving Every Year’

      Paul Ainsworth
      February 2, 2018

    • Gulf Customer Experience Awards: Reaping the Benefits of Entering

      Paul Ainsworth
      February 2, 2018
    • Digital
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    Featured
    • IBX Winners 2019

      Open for Entries: International Business Excellence Awards - The Sixth Edition

      Ismail Ozenc
      March 25, 2020
      Awards Stories, Business Excellence, Business News, Events, Feature, Features, Home, International Business Excellence Awards, News
    Recent

    • GCXA 20 Two-gold Winner: Ejadah Asset Management Group

      Sandra Radlovacki
      April 15, 2020

    • The CX Professional of the Year: Maya Khalifeh, INDEVCO Group

      Sandra Radlovacki
      April 14, 2020

    • The Secret to Winning Awards: A Judge Offers Valuable Insight

      Di Mayze
      November 22, 2019

    • Virgin Mobile UAE: Gulf Customer Experience Awards Success Helps us ‘Make Mobile Better’

      Paul Ainsworth
      October 5, 2018

    • Gulf Sustainability and CSR Awards: Last Chance to Enter

      Paul Ainsworth
      November 13, 2017

    • The Experiential Factor: More Enjoyment and Less Perfection

      CXM World Editorial Team
      September 4, 2017
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Tagged Customer Experience

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Customer Experience

Traditional Customer Experience (CX) vs Meta Customer Experience (MCX): Are they the same?

Ismail Ozenc
June 1, 2020
Blog, Customer Experience, Feature
The father of Management thinking, Peter Drucker said: “The purpose of business is to create and keep a customer”. No matter if you are in B2B, B2C or government organisation, the goal is to sustain and gr...

Geidea Announces Partnership with Brilliant Basics

Sandra Radlovacki
April 28, 2020
Business News
The Middle Eastern fintech company Geidea Solutions have announced collaboration with Brilliant Basics, a design-led innovation studio, to help promote the vision for becoming a leading digital financial servi...

Corporate Sports UAE Announces FIFA PS4 Tournament

Sandra Radlovacki
April 15, 2020
Business News, Healthcare & Wellness
Corporate Sports in partnership with Dubai Sports Council and Cheesecake Digital announces a range of online sports activities, including Free-to-Enter FIFA 20 PS4 Tournament. The company made a transition ...

Emdad Choudhury on the Future of Customer Experience and the Importance of Awards

Kristina Simonovic
March 11, 2020
Customer Experience, Features
Customer Experience is everywhere - involved in our lives on a daily basis. More often than not, when you think of Customer Experience or customer service, you think of a person that was willing to help yo...

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 10, 2020
Customer Experience, News
Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Emirates announce deep clean of aircraft to tackle coronavirus spread Emirates has incorporated new disinfect...

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 9, 2020
Customer Experience, News
Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Apple advise staff to stay home during virus outbreak Apple is advising staff to work remotely during the cor...

CXM Snippets: Three Stories, Three Minutes

Sandra Radlovacki
March 6, 2020
Customer Experience, News
Three stories from the world of Customer, Employee and Digital Experience in Three Minutes… Emirates NBD cuts tariffs on SmartTrade platform Gulf Customer Experience Awards winner Emirates NBD is reducin...

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 5, 2020
Customer Experience, News
UAE Residents urged to scrap travel plans Dubai residents have been urged to avoid travelling in a bid to stem the spread of coronavirus. The Ministry of Health and Community Protection has called on cit...

Entry Deadline Imminent for South East Europe Customer Experience Awards

Sandra Radlovacki
March 5, 2020
Customer Experience, News
The entry deadline for the inaugural South East Europe Customer Experience Awards is this week, with entrants aiming to be shortlisted for the Finals event in May. The first CX event of its kind in South Ea...

CXM Snippets: Three Stories in Three Minutes

Sandra Radlovacki
March 3, 2020
Customer Experience, News
Three stories from the world of Customer, Employee and Digital Experience in Three Minutes... Dubai's Saphyte to Challenge CRM Software Market Popular CRM software such as Zoho, Salesforce, Hubspot, Pipe...
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