The Importance of Self-Awareness
Have you ever missed an opportunity only because you didn’t know that you could have made it once you think positively about your hidden powers?
It’s crucial for anyone to know how important it is to start...
CX Soaring at Dubai International Airport With new Cloud Platform
Dubai International Airport is aiming to boost Customer and Employee Experience through the implementation of a new bespoke cloud-based platform.
Dubai Airports, which operates Dubai International Airport, ...
Remote Working: Boosting Productivity in your Home Office
Today’s digitalization trend has turned remote working from a dream into reality.
Remote work has been favored by employers not just due to rising real estate costs, but also due to increase in employee pr...
Digital Competencies Vital to UAE Employee Experience
Eighty-three percent of UAE respondents see digital competencies as being either very or extremely important in achieving, among other things, organisational agility, employee satisfaction, and talent acquisit...
The MAGIC Code for Organizational Excellence
What is organizational excellence?
The American Society for Quality (ASQ) defines organizational excellence as the ongoing efforts to establish an internal framework of standards and processes intended to ...
NBF: Building Competitiveness Through Employee Engagement
The Overall Winner at this year's Gulf Customer Experience Awards has spoken of its goals regarding hiring the very best talent in the region - and keeping them engaged as valued employees.
The National Ban...