Employee Engagement

Retail Retention Risk: Nearly Half of Frontline Employees Are Job Hunting While Planning to Stay

New research from employee experience platform Perceptyx points to a more complex retail employee retention risk than the familiar story of disengaged workers heading for the door. Drawing on a panel of 507 retail employees, most of them deskless, the data...

Employee Sentiment Analysis: The Data Smart Companies Use Before Turnover Hits

Most companies pay close attention to how customers feel. They’re constantly gathering feedback, tracking NPS scores, and asking AI tools for hints on the sentiment behind a message or call. Fewer businesses give the same focus to their employees. That’s odd,...

The Employee Satisfaction Survey: Questions and Tips to Drive Action

There are moments business leaders should notice well before people start to leave. The signs that satisfaction is slipping are clear: staff stop speaking up, stop suggesting ideas, and start passing the time at work. Most teams aren’t as happy as they could...

The World Cup Could Cost $17 Billion in Lost Productivity. But the Real Risk Is How Employers Respond.

The FIFA World Cup begins on 11 June, and with it comes the familiar wave of productivity anxiety. New research from workforce management platform UKG, drawn from a survey of 8,000 employees across eight countries, puts the potential cost of lost...

Employee Champions: The Force That Keeps Teams Sane Through Constant Change

Work feels exhausting lately. Half the day goes towards figuring out new tools, deciding which AI feature to trust, and simply trying to keep up with the latest workflow. It’s the same story almost everywhere. AI and automation are being pushed...

CEO Confidence Tumbled in Q2: What This Means for Psychological Safety at Work

CEO confidence in the US economy fell sharply in Q2 2026, reversing the optimism that had built among business leaders in the previous quarter. According to a Conference Board survey of 141 CEOs from large US firms, conducted in collaboration with The...

The Five Foundations of Psychological Safety in Employee Onboarding 

Recent Qualtrics research highlights something that will be familiar to many HR and EX leaders. Engagement among employees with less than a year’s tenure has dropped to its lowest point since 2021. And only around a third of new starters...

AI Anxiety at Work Is Dismantling Employee Engagement – and Most Organisations Aren’t Responding

We have spent years building the infrastructure of employee experience (EX) with pulse surveys and wellbeing programmes. We have introduced flexible working policies, been intentional about DEI initiatives, recognition platforms and career development opportunities. But, right now, what is keeping employees...

The Best Employee Experience Platforms Companies Use When Retention Becomes a Priority

Most organisations don’t set out to neglect employee experience (EX). They just deprioritise it, and the best employee experience platforms on the market exist largely to help them catch up. That deprioritisation has a human cost. People spend a significant part...

How Visa Redesigned Its Employee Volunteering Programme and Nearly Tripled Participation in Two Weeks

When participation in Visa’s employee volunteering programme was low, the instinct — as it so often is in internal communications — was to send better messages. Katie Klimaytys, Director of Global Internal Communications at Visa, decided to challenge that instinct...

What’s the Most Overrated Metric in Employee Experience Right Now?

EX measurement has never been more sophisticated – yet many organisations are still tracking the wrong things. We asked four people leaders to name the metric they’d retire, and what they’d replace it with.  AI Adoption for Its Own Sake Arne Sjöström,...

Job Market Optimism Is Rising in Europe, Gallup Finds. So Why Is Employee Engagement So Low?

Every day, news of another mass layoff hits the headlines. You might expect workers to feel increasingly insecure about the current labour market, given what’s reported on. But, depending on the region you’re looking at, that’s not necessarily the case. In...