Insurance automation company Ascend has unveiled Smart Inbox, an AI-powered inbox for insurance agencies that promises to chew through billing documents so humans don’t have to.
Whether it’s binders, quotes, invoices, or those dreaded commission statements, Smart Inbox reads it all, sorts it, and pushes the relevant data where it needs to go. Built with busy account managers and finance teams in mind, the tool automates tedious workflows for both agency bill and direct bill setups, speeding things up and slashing clerical errors along the way.
“This has been extremely beneficial for my team. AI makes it even easier to process and invoice our clients,” said Wade Millward, CEO of Rikor Insurance Consultancy, who credits the tool for making invoicing faster and less error-prone.
Instead of bouncing between folders and files, agencies can now forward all accounting documents into one place. From there, Smart Inbox gets to work by extracting billing info from binders and quotes to create invoices, analysing commission statements, matching them to the right carriers, and reconciling them automatically with what’s expected in the agency management system.
“We designed Smart Inbox by working directly with account managers and finance teams to understand what slows them down. This tool brings together automation, transparency, and control so agencies can operate faster, more accurately, and with far less friction,” said Andrew Wynn, Co-CEO of Ascend.
Smart Inbox joins Ascend’s growing family of AI tools aimed at transforming insurance finance ops, proving that even the most paperwork-heavy industries aren’t safe from the long arm of automation.