August 27, 2025
ShiftMed and TELUS Digital Bring AI Innovation to Healthcare Staffing
ShiftMed has partnered with TELUS Digital to help healthcare systems strengthen margins and streamline workforce operations by combining ShiftMed’s AI-driven staffing platform with TELUS Digital’s deep expertise in customised integrations and scalable digital solutions.
By uniting their strengths, the companies will provide health systems with tools to cut labour costs, optimise workforce deployment, and improve operational efficiency. ShiftMed’s AI platform connects seamlessly with existing systems and intelligently fills shifts through both internal and external labour networks.
TELUS Digital, with more than 17 years of healthcare experience across over 200 markets, brings specialised knowledge in developing complex system integrations tailored to enterprise health organisations. The two companies will deliver highly adaptable solutions that simplify staffing, reduce administrative burdens, and align workforce strategies with organisational goals.
“Together, we’re focused on unlocking the power of digital and AI by measurably improving the patient experience while concurrently helping providers manage costs via optimised operations, reduced administrative complexity, and enhanced system flexibility. By combining ShiftMed’s healthcare expertise with our proven digital capabilities and engineering excellence, we’re delivering solutions that create immediate cost savings across the healthcare delivery system,” said Tobias Dengel, President of TELUS Digital Solutions.
Beyond workforce optimisation, the alliance enables health systems to design customised technology frameworks that address their most pressing challenges. Leveraging ShiftMed’s AI-powered capabilities and TELUS Digital’s integration expertise, the partnership is positioned to deliver flexible, scalable tools that transform labour management across diverse care environments.
“Every health system has its own needs, and adaptability is essential to making our platform the right fit. TELUS Digital is the ideal implementation partner to deliver that flexibility and enhance the user experience, and we’re excited to work together to solve some of the biggest challenges health systems face each day,” said Todd Walrath, CEO of ShiftMed.
