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Author: Annette Franz

By  Annette Franz

November 29, 2019

Succeed in Experience Management with Experia Summit

This article was jointly written by Annette Franz, CCXP, and Joakim Thorn, XM Scientist, co-founders and hosts of upcoming free online event Experia Summit.   Google the term “experience management” and you’ll find as many definitions as colours of the rainbow, and then some....

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