Author: Borislav Lojpur

ICXA 25: Ben Phillips Highlights the ‘Frontline Gap’

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“We are making physical spaces digital” – Mike Debnar on CX in Retail

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ICXA 25: Claire Bristowe Wins CX Leader of the Year!

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CXM talks to analyst Justin Robbins at Contact Centre Expo about the types value users focus on

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UK EX Awards: Kerry Sudale Warns of AI Use in Recruitment Processes

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