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Author: Marlene Wolfgruber

By  Marlene Wolfgruber

October 13, 2016

Boost Your Customer Engagement with Faster Response Time and Shorter Decision Cycles

Engaging with customers in an efficient and speedy manner has increasingly become key for operations and customer satisfaction in every organisation. This is especially true for consumer-oriented industries such as financial services, insurances, retail, telecommunications, tourism and utility suppliers, where...

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