Skip to content
Customer Experience Magazine
Login
  • Contact Us / Advertise
  • SUBSCRIBE
Customer Experience Magazine
Customer Experience
Customer Experience Artificial Intelligence Customer service Digital transformation CX news Customer engagement Retail US uk AI tools
Employee Experience
employee experience Employee Engagement uk Employee development analytics Artificial Intelligence Customer Experience US Digital transformation Customer service
Digital Experience
Digital transformation Artificial Intelligence Customer Experience Customer service Retail Customer engagement digital experience US AI tools CX news
Sustainability in CX
Sustainability Customer Experience Sustainable business agenda Retail UAE CX news Gulf Sustainability Awards Awards International US Middle East

Subscribe

CXM Training Resources Events CXM Review

Inform. Inspire. Include.

A free way to improve your business.

  • image/svg+xml Discover
    • image/svg+xml Customer Experience
    • image/svg+xml Employee Experience
    • image/svg+xml Digital Experience
    • image/svg+xml Sustainability in CX
  • image/svg+xml CX News
  • image/svg+xml CXM Review
  • image/svg+xml CX Masterclass
  • image/svg+xml Resources
  • CX Lore Podcast
  • image/svg+xml About us

Author: Jack Underwood

A man perform last-mile delivery of a food package.
By  Jack Underwood

October 01, 2021

What can customers expect from last-mile delivery over the next five years?

Research shows that online shopping has increased considerably over the last 18 months. According to Statista, in February 2021, 75% of people were shopping online more than in March 2020 pre-pandemic. Demand has risen and so have consumers’ expectations of...

5
(1)

Share on Facebook

Share on Twitter

Share on LinkedIn

Copy URL to Clipboard

Inform. Inspire. Include.
A free way to improve your business.

Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.



    Connect with us on social media

    Contact us

    Contact Information

    For articles submissions reach out to our Editors:
    greg.wilson@cxm.co.uk

    For general inquiries, advertising and partnership information:
    vuk@awardsinternational.com
    Tel: +17194807062
    jana@cxm.co.uk

    Awards International Limited
    Company number: 6707388

    Acacia Farm, Lower Road, Royston, SG8 0EE, UNITED KINGDOM

    • Terms and Conditions
    • Privacy Policy

    Customer Experience Magazine @ 2024

    UK Trademark UK00002648900   
    EUIPO Trademark 018131832